KAUST and Saudi Ministry of Hajj and Umrah Sign Agreement to Advance Pilgrim Services Through AI and Innovation
King Abdullah University of Science and Technology (KAUST) has signed a cooperation agreement with Saudi Arabia's Ministry of Hajj and Umrah during the sixth Hajj Conference and Exhibition 2026 in Jeddah.
The agreement aims to leverage KAUST's research expertise, innovation capabilities, and advanced technologies to develop practical solutions, strengthen workforce capabilities, and improve the efficiency and quality of services provided to Hajj and Umrah pilgrims.
Agreement Signed at Hajj Conference 2026
The agreement was signed on behalf of KAUST by Professor Arwa Al-Aama, Senior Vice President for Education and Advancement, and on behalf of the Ministry of Hajj and Umrah by Eng. Abdulaziz bin Sulaiman Al-Mutahmi, Undersecretary for Digital Transformation and Information Technology.
The partnership seeks to strengthen cooperation between academic research institutions and government agencies in developing solutions that address operational and service-related needs.
Applying Scientific Research to Pilgrim Services
Under the agreement, KAUST will contribute its academic, scientific, and technical expertise to developing joint programs and initiatives aligned with the ministry's priorities.
The collaboration aims to connect research capabilities with practical operational requirements across the Hajj and Umrah sector.
Artificial Intelligence and Advanced Technologies
The agreement covers knowledge sharing and the exchange of practices in administrative, technical, and operational fields.
It also includes workshops and knowledge-sharing sessions focused on artificial intelligence, advanced technologies, innovation, and entrepreneurship.
These activities are intended to support the exploration and development of solutions that can improve pilgrim services.
Developing Human Capabilities
Workforce development is another key component of the partnership.
KAUST and the ministry will cooperate on initiatives that support professional development, knowledge transfer, and the use of research expertise to strengthen relevant skills.
Supporting Saudi Vision 2030
The agreement reflects KAUST's role in supporting national sectors by connecting scientific research and talent development with real-world operational needs.
It also supports Saudi Vision 2030 objectives related to innovation, digital transformation, and improving the overall pilgrim experience.
The agreement was signed during the sixth Hajj Conference and Exhibition, held from November 8 to 11, 2026, at the Jeddah Superdome under the theme “From Makkah to the World.”
