Riyadh will host the E3 Customer Experience Conference 2026 on 29 and 30 September, one of the Gulf's leading gatherings dedicated to customer experience, with industry leaders, experts and decision-makers attending from around the world.
Now in its sixth edition, the conference continues to support the development of customer experience strategies by discussing the latest practices and innovations built on artificial intelligence, digital transformation and data analytics, improving the customer journey and raising service quality in step with Saudi Vision 2030.
The event draws more than 2,000 participants from 35 countries and offers a varied program of keynote sessions, specialized master classes and a new edition of the customer experience hackathon, alongside an accompanying exhibition of the latest digital solutions, omnichannel platforms and personalization technologies.
Experts and practitioners in customer experience, healthcare and human capital development will share the experiences and practices that raise service quality and customer satisfaction across sectors.
E3 is an important platform for exchanging expertise and building professional partnerships, bringing together government entities, private companies and technology providers to support innovation and develop customer experience systems that keep pace with rapid digital change.
