Kidana Development Company, the executive arm of the Royal Commission for Makkah City and Holy Sites, is continuing to operate an integrated system of smart services and infrastructure at the holy sites, aimed at raising performance and improving the quality of services for the Guests of God during the Hajj season of 1447 AH.

The company relies on the integration of operations, technology and proactive planning to manage more than 170,000 operational assets at the holy sites, ensuring the sustainability of services and rapid field response throughout the season.

Smart Operations Supporting Safety and Flow

In infrastructure, Kidana has activated 74 escalators inside the Jamarat facility, along with 340 additional escalators, 682 surveillance cameras, more than 74,000 lighting units and 456 air conditioning units, within an operating system designed to enhance safety, comfort and the flow of crowds.

The system also supports the efficiency of vital sites at the holy sites during peak times.

Water and Cooling to Improve the Pilgrim Environment

The water and cooling system includes more than 6,000 misting poles, five operating stations with a capacity of up to 1,500 cubic meters per hour, and more than 25,000 water taps, providing a more comfortable environment for pilgrims during the rituals.

This is part of the company's efforts to improve quality of life at the holy sites and reduce the effects of high temperatures.

Field Services and Maintenance Around the Clock

In basic services, the company has prepared more than 3,400 restroom complexes and 212 mobile units, sanitized more than 520 water tanks and deployed more than 2,500 cleaning staff working under integrated operational plans.

Kidana has also activated 195 field maintenance centers supported by more than 3,000 technical team members to carry out more than 3,700 work orders during the season, ensuring the continued efficiency of services and operational assets.

Advanced Readiness and an Integrated Housing System

The pilgrim housing system spans more than 3.5 million square meters and includes more than 45,000 tents and 46 central kitchens, in an integrated operating environment that takes account of service quality and pilgrims' safety.

The company also carried out 240 training drills and 270 operational drills, along with 40 internal and external alignments, as part of proactive plans to raise readiness and strengthen integration among operating bodies.

Sustainable Development for the Guests of God

These efforts extend Kidana's role in developing the holy sites and improving the pilgrim experience through a smart operating system that supports Saudi Vision 2030 and delivers more efficient and sustainable services to the Guests of God.

At a Glance

  • Location: the holy sites, Makkah
  • Date: 7 May 2026
  • Body: Kidana Development Company
  • Operational assets: more than 170,000
  • Surveillance cameras: 682
  • Misting poles: more than 6,000
  • Tents: more than 45,000
  • Technical and cleaning staff: more than 5,500